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Shipments and returns

Our products are shipped all around the world with insurance. Your orders are delivered with MNG Carrier delivery to all over Turkey and Orders from abroad are delivered in 1-3 days with DHL for 9.80 USD to all over the world. The day your order has been shipped, you will receive an e-mail notification including confirmation of shipment and tracking number, so that you can easily track your order.

Shipping Time

As ASHYL.com, we don’t have stock sale, all orders are produced with your personal requests in 1-2 weeks and then shipped in 1-3 days. Production times of all our products exist in product details.

Digital products (STL and other files)

You can download instantly the digital files (like STL files) that you bought with download link that you will see in your ASHYL.com account and e-mail address after your payment affirmation is done. 

Return and Refund Informations

You can return all products you bought from ASHYL.com in 30 days after they are delivered to you. They must be sent back with all papers, bill, certificate, barcode sticker and certainly not unpacked its transparent package. Shipping payments belong to the customer during returns. Your refund should arrive within 10 days in the original form of your payment (credit card or wire transfer) if return of the product is done properly to the return terms .

Quaranty, Certificate and Insurance

All our products are delivered with 1 year under workmanship warranty. You won’t pay for repair during 1 year quaranty. Shipping costs belong to the customer.all products you bought are insured by a special insurance firm. In case of damage, steal or loss, cost of the product-products are refund by insurance firm completely. This process is tracked by ASHYL.com seriously.

Prices

Price of the product will change according to the gemstones and metals you choose and you will see this changes clearly on your screen. Gold and silver prices change daily, because of that there will be periodical changes on their prices.

Customs fee

Every country has different customs fee and taxes, and they are not included in your payment of order. But usually no customs fee or a nominal amount exist for retail sales.


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